Technical Account Manager - Fraud Prevention and Risk Solutions - London - LexisNexis Risk Solutions UK Ltd. Company
About this role
We are seeking a highly skilled Technical Account Manager to join our team at LexisNexis Risk Solutions UK Ltd. Company.
Job Description:
This is an exciting opportunity for a Senior Solutions Consultant, Business Services, to work closely with our customers and prospects in a high growth region, driving new business opportunities and shaping our consulting and product delivery offerings.
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You will be responsible for ensuring a thorough understanding of customer expectations through meetings and discussions with sales teams during all phases of the sales cycle.
- Presenting our comprehensive fraud prevention, identity verification, and authentication products and services to clarify technical details and identify solutions that meet customer needs.
- Offering a consultative approach with excellent listening skills and problem-solving expertise to drive business value and transformations for our customers.
- Guiding customers through proposed solutions, including technical demonstrations and detailed business processes, to ensure successful engagements.
- Driving opportunities from inception to delivery and providing expertise as an SME by applying product and process knowledge to the customer base.
This is a challenging role requiring strong analytical and problem-solving skills, as well as excellent relationship-building abilities to collaborate effectively with internal and external stakeholders.
Key Requirements:
- Experience in fraud prevention, risk, or authentication space.
- Fraud prevention experience in banking or payments industry.
- Proven ability to work with stakeholders to develop fraud strategies and facilitate change.
- Demonstrated consultative skills and active listening abilities.
- Strong organizational and analytical skills to solve complex business problems.
- Excellent communication and relationship-building skills.