Senior Instructional Designer (6-month contract)

December 2, 2024

About Gorilla

Join us at Gorilla and be part of a mission to transform the energy industry. At Gorilla, you'll play a vital role in delivering cutting-edge data solutions for a lower carbon future. We focus on providing efficient, reliable, and flexible SaaS solutions for data processing and analysis in the energy sector. Together, we're driving digital transformation, maximising ROI for clients, and contributing to achieving net-zero emissions through technology and data-driven insights.

About the People Team

The People Function at Gorilla is growing. We view People Solutions as a Product where Employee Experience is our core product and the business model is employment as a subscription service. That's where your role becomes crucial. You will be joining at a time when we are building our people tech stack and optimizing processes and policies to prepare for rapid growth and contribute to the company's mission of accelerating the global shift to carbon-neutral energy.

Where and how you'd work

Headquartered in Antwerp, we also have an office in London and co-working spaces in Reading (UK), Austin (US), and Melbourne (ANZ). This is a Remote First role in the EU. You have a choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

Other Jobs You May Be Interested In

This role is for you if{{:}

You thrive on the challenge of explaining complex, technical topics in engaging, easy to understand format
You find fulfillment in developing world-class training that accelerates business and social impac
You enjoy partnering with Subject Matter Experts to assess learning needs, design curriculum, and create impactful, learner-centered conten
You're skilled at working in an agile, iterative environment and collaborating across teams and function
You have a strong knowledge of the energy sector and an understanding of SaaS business model

What you'll do in your 6 month contract

Design and implement an Energy Industry Accelerator from initial concept to final implementation, managing timelines and ensuring high-quality learning conten
Create and design a variety of instructional materials, including written documentation, course materials, checklists, and job aids, that increase the skills and knowledge of SMEs in the energy secto
Expand the impact of our customer onboarding learning tool, Gorilla University, by assessing learning needs and iterating to design impactful improvement

What you'll need

3+ years of experience in instructional design, learning design, customer education, or related field
Proficiency in LMS platforms, eLearning authoring and visual design tools (Adobe captivate, Articulate Storyline
Experience leading complex projects in a SaaS scale up environment with strong project management skill
Excellent communication and collaboration skills, with the ability to build strong relationships across functions, cultures, and stakeholder group
High self-motivation, ownership and committed to improvemen
You have the confidence and skill to hit the ground running and lead a complex, technical, high-visibility and high-impact learning project

You will work with teams across the company{{:

}}Your work will bring together the Gorilla Customer Team, People Team, and Product Team to build learning products that accelerate the busines

s.What's in it for yo

Flexible work options - whether you choose Office Mix or Remote First Mix (currently available within certain timezones and locations). You will be equipped with the best technology for remote work
A role with purpose At Gorilla, we're not just watching the world change—we're making it happen! We provide cutting-edge data services to energy retailers, helping them tackle climate change while keeping the lights on; we're here to make a big impact and have some fun along the way
Remuneration Approach which is clear and no-nonsense based on your experience and location
International Travel We host Gorilla Company Wide Gatherings where we all get a chance to see each other in real life. Past locations have included Portugal, Amsterdam, and Walloni

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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