Front of House / Reception

November 30, 2024

Are you an enthusiastic team player with 1+ years’ experience in a busy office environment?

Do you enjoy being the go-to person with no job too big or too small?

If you are highly organised and can juggle multiple tasks, we’d love to hear from you.

A boutique West End firm is looking for a confident and motivated individual to run their front of house in their beautiful new offices.

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You’ll be joining a hard-working, friendly and supportive team.

This is an in office role, Monday – Friday.

What you’ll be doing day to day:

Greeting and engaging with clients front of house
Answering calls and directing to colleagues
Coordinating a busy schedule of meeting room bookings
Ensuring meeting rooms are well presented and assisting with AV
Managing post and booking couriers and taxis
Ordering lunches when required for meetings
Providing back up support to EAs, such as processing expenses
Helping prepare marketing materials
Helping to organise team and client events
Assisting with ad-hoc requests with enthusiasm!

The skills you need to bring:

Some experience of working in a professional environment, interacting with customers
A passion for providing the best possible service and support
Organised, methodical, and able to keep calm while juggling multiple priorities
Excellent communication skills, both verbal and written
Strong attention to detail
Strong proficiency in MS Office
Eagerness to learn from experienced team members
Flexible with ability to use own initiative

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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