Clinical Director (Referrals) - Dovecote Veterinary Hospital

We are looking for a Clinical Director to head up the Referrals side at Dovecote to lead, manage and support our clinical, heads of service and non-clinical teams. You will work in partnership with the referral clinicians, Hospital Manager, Nurses, and admin team to optimise service to clients and patients, helping develop the business by maximising turnover and productivity.

 

In the role, some of your key accountabilities will include:

  • Working with clinical colleagues, you will ensure that standards within the practice continue to be in line with the RCVS code of professional conduct, RCVS Practice Standards Scheme, and the CVS Clinical Governance standards
  • Responsibility for the financial performance of the clinic in conjunction with the Hospital Manager and Referral divisional leadership team. You will take the lead in developing the clinical and commercial strategy for the centre in line with our overarching referrals strategies but also take advantage of regional opportunities
  • You will work with the clinical colleagues to deliver and maintain the highest standards of governance in relation to clinical meetings, CPD, clinical development planning and creating clinical frameworks, clinical audit, and recording of unexpected clinical events
  • Line manager responsibility for Heads of Service/Referrals team, reporting into the Regional Director

 

This role would suit an experienced veterinary clinical leader, or Specialist who is ready to take the next step in their career within this successful and established Referral Centre. The proportion of clinical to managerial responsibilities is open to being discussed.

 

To be successful, you will be able to demonstrate:

  • Managerial experience in a similar role within the veterinary sector 
  • A high standard of communication and excellent interpersonal skills
  • Able to energise, shape, and direct a team to maximise motivation and support and develop staff to deliver business goals
  • Fluent in interpreting a wide range of financial information to inform decision-making and action-planning and communicating financial information
  • Knowledge of sector standards required and possesses proven track record of driving improvements in quality standards

 

At CVS, we are the largest integrated veterinary service provider in the UK, operating in excess of 500 veterinary surgeries throughout the UK, Ireland and Australia. Our surgeries include nine referral practices providing first-class specialist treatment, one of which is Dovecote Veterinary Hospital. 

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...